THe INTENTIONAL LISTENER - Virtual Workshop
“Deepen the ways in which you listen, and you transform the world around you.”
Because communication is the single common thread throughout every business function and every human interaction, it is the actual quality of your communication that fuels execution, innovation, and performance. Or stifles it.
Intentional Listening is the untapped game-changer to elevate individual and organizational communication. And it’s ever more important in the distributed, remote, virtual work environments we navigate at this very moment.
Unfortunately, leaders and organizations have historically left the critical act of listening - at the individual level and the organizational level - up for chance. Everyone is trained to present or pitch ideas and have a voice, but no one is coaching their teams to listen on purpose, intentionally, as a deliberate skill.
And, why not?
Modern leaders simply have not had the practical science-based tools or methodologies that lead to actually transforming the behaviors, habits, and mindset associated with listening. Yet, a measurable lack of listening costs organizations millions in losses every year.
Intentional Listening - to approach listening like a strategic business function - is an advanced discipline and the critical business communication skill to elevate organizational and individual performance, to drive profits, and to simply impact overall human well-being.
In a business and cultural environment where it seems everyone is demanding to be heard, the impact of Listening Intentionally has measurable, transformative, and lasting results across the board, and sets brands, individuals, and teams apart in a distinct way.
Listening Intentionally affords you a rare competitive edge.
The OBJECTIVE — TRANSFORM and ELEVATE communication:
The Intentional Listener workshop is ideal for team-building, executive-retreats, sales skills development, and strategic-innovation sessions. Leverage an advanced science-based model for listening - Listening Intelligence - to transform your communication style, and deepen the trust, confidence, and productivity in your most important business relationships; those you lead, those you collaborate with, those you seek to add value to, and those you sell to.
The Heart of the Workshop — AwARENESS, EMPATHY, & RESILIENT CURIOSITY:
The Intentional Listener focuses on the often neglected and misunderstood component of communication - listening - and teaches the brain-science behind listening and empathy, depicting how each person you interact with processes information and the world around them in a unique and habitual way. This awareness - awareness of self and awareness of others, and how we each personally filter and prioritize information - is the critical step in elevating your personal communication style to become the most effective and fulfilled professional in one’s career.
It is this awareness that allows you to connect deeply with others, wield resilient curiosity to gather key intel and information, confidently coach and lead authentically, be decisive and actionable, and to create a valuable impact with your voice when you do speak.
The Methodology — Listening Intelligence:
The product of 35 years of research and science on the process, mechanics, and impact of listening, Listening Intelligence is an advanced mental-model for listening, and a coaching-methodology which allows you as an individual to actually see your own personal cognitive listening habits, and become tuned-in to the listening habits of others (or in other words, becoming aware of what they care most about and how they think about, see, and prioritize the world of information around them).
Using a statistically validated assessment methodology that showcases four distinct listening-filters that we all apply to our interactions, Listening Intelligence brings awareness to the different ways people process and prioritize information when they make decisions, solve problems, or develop new ideas and opportunities. This awareness, especially at the collective-level, in-turn reveals advantages and insights into how our actual differences in expertise, values, and perspective can enrich connection, innovation, action-taking, and performance across teams and the overall organization. Learn more about the ECHO Listening Profile and Listening Intelligence here.
““Dave blew my mind with the realization that people actually listen differently. It’s so simple, but so powerful. We don’t all think alike, and that’s the opportunity in fact.
If I had known what I do now about the different styles of listening while at past companies, I feel that I actually could have changed the dynamic of the leadership teams I served on, and leveled up my sales performance.
All the frustration, misunderstandings, and delays in action could have been avoided if we only actually understood the different ways we heard each other and processed information, and what that means for our success.”
Randall Hartman - Founder of Groundwork”
the Intentional Listener Workshop is designed to EmPower:
Executive Teams
As an executive team, driving an entire organization to success demands that you truly listen to all constituents - your clients and partners, each other as executive leaders, and to the teams of people executing on your vision and mission.
Implementing listening intelligence at the executive level has the power to impact the culture, strategic effectiveness, and innovation of the entire organization.
Sales Teams
Quickly building trust with a prospect and being able to identify their most essential needs warrants a deep level of listening intelligence. When your prospects and clients feel understood, and have confidence in your ability to solve their challenges, the sales process becomes more efficient, effective, and profitable.
The listening skills learned in this workshop will produce longer lasting and more satisfied client partnerships, and more significant sales wins.
Account Management Teams
Proactively solving business challenges, building great relationships, and being a longterm and strategic partner to your clients requires that you listen to their business needs and that you understand their world as though it is your own.
By using the tools learned in The Intentional Listener workshop, Account Management teams will produce more effective relationships and higher client satisfaction.
Customer Service Teams
When clients and customers need your company's support, listening is the core root of your role. By digging in to find the core problems and challenges that a customer is faced with, rather than simply fixing the stated issue, a customer service team can truly make a client feel understood and valued.
The use of the listening intelligence skills learned in our workshop will transform the customer experience - resulting in higher rating, user retention, and profits.
Creative Teams
The success of a creative teams hinges on the ability to see new possibilities within a set of parameters, available resources, and desired outcomes, and being creative comes in many forms. When teams seek out a difference of opinion, new perspectives and listen to learn, with empathy, the resulting impact on creativity is staggering.
By using the tools of listening intelligence to seek out these new perspectives, creative teams will amplify creativity output and company innovation.
Operations Teams
Operations team are constantly listening for opportunities to create efficiency in company systems and processes, by gathering valuable input from internal and external clients. This feedback loop is paramount to the success of an organization.
Listening Intelligence helps to optimize conversations with leaders and teams in order to uncover the essential drivers and needs of the system.
Discover How Listening Intelligence can empower your team:
Are you an individual looking to ELEVATE your leadership abilities, & become more AGILE in your communication style?
Book A 60-Minute Strategic COACHING-CALL TO gather key insights from Your ECHO LISTENING PROFILE about your personal communication style.
In This call we explore key steps you can personally take to FOSTER and Expand THE disciplines, BEHAVIORS, AND MINDSET that empower INTENTIONal listening, AND HOw you can measurably elevate your ability to build trust and Confidence in every relationship you have.
The ECHO Listening Assessment is a tool to help you to strengthen your awareness of your personal leadership communication style, and to help you understand how listening affects trust, confidence, and productivity in our business interactions.
For $250, you receive:
-Your personal ECHO Listening Profile (digital report); a guide to leveraging Listening Intelligence
-A One-Hour personalized Listening Intelligence debrief and phone consultation with Dave Momper
-Discovery of your personalized and comprehensive results of your profile, and key insights into your communication style and how to level-up your leadership impact and elevate business performance.
““Dave is an exceptional speaker and coach, with a very unique take on one of the most critical components to becoming a great leader - communication, and the skill of listening. I had never really considered that listening was a skill and key business function, but through his careful guidance I learned that it was actually one of the weakest links in my company and a huge opportunity for us. Most importantly, Dave showed us exactly what do about it and how to take meaningful action.”
- Kate Bailey, CEO of TARRA & President of Annabel Media”