Where EXACTLY does listening impact your business?
Communicating effectively is the root of all business performance factors.
Listening Intelligence is one of our most effective business skills; one which can deepen relationships, impact project execution, improve sales outcomes, enhance team functionality and elevate leadership capabilities.
The Thrival Concepts Fundamentals of Listening workshop identifies listening habits that impact workplace effectiveness and equips teams and leaders with a tool kit of concepts, ideas, and skills to leverage the power of listening. We will uncover the pitfalls that prevent individuals from hearing and sharing important information, which often results in a break down in team effectiveness, and ultimately the erosion of company performance, profitability and culture. Participants gain awareness of their own listening habits and preferences using the proprietary ECHO Listening assessment, and through this methodology they will learn tools to shift those habits to become more productive and engaged. This workshop culminates in participants developing a plan of action to deepen and expand on their unique communication style as individuals and as a collective team.
Fundamentals of Listening helps professionals to develop greater self-awareness, and expands the agile communication skills necessary to be high performers, engaged teammates and powerful leaders.
The Fundamentals of Listening Workshop is designed for
As an executive team, driving an entire organization to success demands that you truly listen to all constituents - your clients and partners, each other as executive leaders, and to the teams of people executing on your vision and mission.
Implementing listening intelligence at the executive level has the power to impact the culture, effectiveness, and innovation of the entire organization.
Account Management Teams
Proactively solving business challenges, building great relationships, and being a longterm and strategic partner to your clients requires that you listen to their business needs and that you understand their world as though it is your own.
By using the tools learned in the Fundamentals of Listening workshop, Account Management teams will produce more effective relationships and higher client satisfaction.
Quickly building trust with a prospect and being able to identify their most essential needs warrants a deep level of listening intelligence. When your prospects and clients feel understood, and have confidence in your ability to solve their challenges, the sales process becomes more efficient, effective, and profitable.
The listening skills learned in this workshop will produce longer lasting and more satisfied client partnerships, and more significant sales wins.
The success of Creative Teams hinges on the ability to see new possibilities within a set of parameters, available resources, and desired outcomes, and being creative comes in many forms. When teams seek out a difference of opinion, new perspectives and listen to learn, the resulting impact on creativity is staggering.
By using the tools of listening intelligence to seek out these new perspectives, creative teams will amplify creativity output and company innovation.
Customer Service Teams
When clients and customers need your company's support, listening is the core root of your role. By digging in to find the core problems and challenges that a customer is faced with, rather than simply fixing the stated issue, a customer service team can truly make a client feel understood and valued.
The use of the listening intelligence skills learned in our workshop will transform the customer experience - resulting in higher rating, user retention, and profits.
Operations team are constantly listening for opportunities to create efficiency in company systems and processes, by gathering valuable input from internal and external clients. This feedback loop is paramount to the success of an organization.
Listening Intelligence helps to optimize conversations with leaders and teams in order to uncover the essential drivers and needs of the system.
Are you an individual contributor looking to expand your leadership abilities and to hone your communication style?
The ECHO Listening Assessment is a tool to help you to learn about yourself, and to help you understand how to optimally work with others.
For a one-time fee of only $250, you will receive:
Exclusive access to complete the proprietary ECHO Listening Assessment
Your personalized and comprehensive results of your assessment
A One-Hour personalized listening intelligence debrief and phone consultation with David Momper
Checkout below to begin.