Where EXACTLY does listening impact your business?

Communicating effectively is the root of all business performance factors. 

Listening Intelligence is our most effective resource; one which can deepen relationships, impact project management, improve sales outcomes, enhance team functionality and elevate leadership capabilities.

The Thrival Concepts Fundamentals of Listening workshop identifies listening habits that impact workplace effectiveness and equips teams and leaders with a tool kit of concepts, ideas, and skills to leverage the power of listening. We will uncover the pitfalls that prevent individuals from hearing and sharing important information, which often results in a break down in team effectiveness, and ultimately the erosion of company performance, profitability and culture. Participants gain awareness of their own listening habits and preferences using the proprietary ECHO Listening assessment, and through this methodology they will learn tools to shift those habits to become more productive and engaged.  This workshop culminates in participants developing a plan of action to deepen and expand on their unique communication style as individuals and as a collective team. 

Fundamentals of Listening helps professionals to develop greater self-awareness, and expands the agile communication skills necessary to be high performers, engaged teammates and powerful leaders.

The Fundamentals of Listening Workshop

This customized workshop focuses on Listening as a brain based habit and uses the ECHO Listening Profile, a comprehensive online cognitive assessment, that identifies an individual’s personal listening habits in a work setting, and focuses on how to enhance one’s ability to communicate and collaborate effectively with others. Learn more about ECHO here.

Length

Half-Day On-Site (4 Hours)

Topics Covered

  • The cost of poor communication and what's at stake.
  • How we misunderstand each other.
  • The science of listening and the role of the brain.
  • Developing Emotional Agility.
  • Debrief of all participant's ECHO Listening results, and team report.
  • The power of the group dynamic and cognitive diversity.
  • Co-creating a new communication commitment to drive performance.

Outcomes

Awareness and Knowledge
Participants deepen their self-awarness by understanding the unique way they process and listen to and for information and garner knowledge into the various listening habits of other people.

Cognitive Diversity
Teams are afforded a new way of interacting and solving critical business challenges through greater awareness of each others habits and style, through a new appreciation for each other's unique perspectives, and through a new set of committments in how they communicate and interact.

Collaboration, Innovation, Execution
Participants learn to work together better through stronger communication, to be more creative and collaborative, and to ultimately take critical action to drive business performance.

Action Plan
Participants craft an action plan to leverage their existing strengths and expand on certain areas of opportunity. This is done on an individual level, as well as on the team level.



Investment

Base fee of $3,500 + Travel (if applicable)

The Thrival communication workshops are tailored to the specific needs and goals of your company, leaders, and team.



 
 

The Fundamentals of Listening Workshop is designed for

Executive Teams

As an executive team, driving an entire organization to success demands that you truly listen to all constituents - your clients and partners, each other as executive leaders, and to the teams of people executing on your vision and mission.

Implementing listening intelligence at the executive level has the power to impact the culture, effectiveness, and innovation of the entire organization.

Account Management Teams

Proactively solving business challenges, building great relationships, and being a longterm and strategic partner to your clients requires that you listen to their business needs and that you understand their world as though it is your own.

By using the tools learned in the Fundamentals of Listening workshop, Account Management teams will produce more effective relationships and higher client satisfaction.

Sales Teams

Quickly building trust with a prospect and being able to identify their most essential needs warrants a deep level of listening intelligence. When your prospects and clients feel understood, and have confidence in your ability to solve their challenges, the sales process becomes more efficient, effective, and profitable. 

The listening skills learned in this workshop will produce longer lasting and more satisfied client partnerships, and more significant sales wins.

Creative Teams

The success of Creative Teams hinges on the ability to see new possibilities within a set of parameters, available resources, and desired outcomes, and being creative comes in many forms. When teams seek out a difference of opinion, new perspectives and listen to learn, the resulting impact on creativity is staggering.

By using the tools of listening intelligence to seek out these new perspectives, creative teams will amplify creativity output and company innovation.

 

 Customer Service Teams

When clients and customers need your company's support, listening is the core root of your role. By digging in to find the core problems and challenges that a customer is faced with, rather than simply fixing the stated issue, a customer service team can truly make a client feel understood and valued.

The use of the listening intelligence skills learned in our workshop will transform the customer experience - resulting in higher rating, user retention, and profits.

 

Operations Teams

Operations team are constantly listening for opportunities to create efficiency in company systems and processes, by gathering valuable input from internal and external clients. This feedback loop is paramount to the success of an organization.

Listening Intelligence helps to optimize conversations with leaders and teams in order to uncover the essential drivers and needs of the system. 

 

 

Ready to Schedule your Workshop?

 

Are you an individual contributor looking to expand your leadership abilities and to hone your communication style?

The ECHO Listening Assessment is a tool to help you to learn about yourself, and to help you understand how to optimally work with others. 

For a one-time fee of only $250, you will receive:

Exclusive access to complete the proprietary ECHO Listening Assessment

Your personalized and comprehensive results of your assessment

A One-Hour personalized listening intelligence debrief and phone consultation with David Momper

 

Checkout below to begin.